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Agentforce chat window in Salesforce Error message 'Something went wrong. Refresh and try again' appears in the chat component.
Jun 23, 2020 · RE: Agent Presence not loaded in omnichannel for customer service Hey Selvi, If you have performed all the action steps mentioned by you, there is one more step left which is Adding …
Aug 6, 2025 · Find information about current known issues related to Microsoft 365 Copilot extensibility and the recommended workarounds.
Virtual Agent displays a technical issue message during topic testing in ServiceNow, potentially caused by specific settings or configurations.
And also make sure the message body is well written and structured, Also note that messages are tied tightly to the AI Assistant that owns the thread. If the thread was created using a different skill or …
Mar 1, 2022 · After upgrading a dev instance from Rome to San Diego, Virtual Agent started answering every request with 'I'm having technical issues and won't be able to continue this conversation.' …
Jul 25, 2025 · A run involves invoking the agent on the thread, where it processes the messages in the thread and may append new messages (responses from the agent). The agent uses its configuration …
Jun 6, 2023 · This article guides you to significantly reduce and troubleshoot Single Sign-On (SSO) agent related errors reported under Logs and TSR (Tech Support Report).
Endpoint Central's Agent troubleshooting tool empowers end-users to fix issues caused during the agent and central server communication. Check more on troubleshooting agents at ease.
Oct 14, 2022 · How to make the 'Add Comments to Incident' option in virtual agent chat work? I followed above one and it resolved
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